New technology can be intimidating for some, welcome for others. With new technologies, not only do certain old problems fade, but sometimes troubling new problems pop up.Photo Estimating
For instance, photo estimating is becoming more widely used in the insurance and repair industries. Pennsylvania, Virginia, and Delaware have just passed laws to authorize agencies to use photo estimating. There are, of course, a list of pros and cons for any new way of doing things and photo estimating is among them.
On the plus side in convenience, taking the time to either have an adjustor come to you or for you to go to an approved shop or location is now gone. Who wouldn’t like to get an estimate on their own schedule? Millennials are especially used to being able to use tech in order to get what they need in a convenient, shorter amount of time. There are some efficiency barriers that are also broken down when there aren’t cars lined up outside, each with their own set of problems and level of damage. An expert on staff will be able to analyze damage more quickly if they’re not having to move from car to car and/or dealing with each driver individually.
On the negative side, details, details, details. Depending on the quality of the picture and who is taking it, there are some details that may be missed. While there may be some underlying damage to the vehicle that is unseen, the photo may not be able to point to the hints that are there. Massachusetts repealed the law that made photo estimating legal based on complaints from both auto body repair representatives and consumers who said that there was more than met the eye. There’s also the possibility that owners may manipulate shooting angles to make the damage appear worse than it is.
Granted, we need to embrace new tech in order to increase efficiency, but it needs to be the right tech.Photo Estimating